Shipping policy
Shipping Policy — PetsXtra
UK Delivery
- Standard Delivery: £3.99 | 3–5 business days
- Express Delivery: 1–2 business days
- Free Standard Delivery on all UK orders over £30
International Delivery
- International Shipping: £12.99 | 5–8 business days
Processing Times Orders are typically processed within 1–2 business days. During busy periods, processing may take slightly longer.
Dropshipped Products Some products are fulfilled directly by our trusted supplier partners. These items may arrive separately and could have slightly different delivery timeframes. You'll receive tracking information for each shipment.
Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking details.
Questions? Contact us at our store contact page and we'll be happy to help.